Ryan Tingey
Jesse Hernandez has been a phenomenal mentor and coach in the 4+ years I’ve known him—so much so, that I continue to seek his guidance even though we no longer work at the same company. His overarching drive is to make life better for those he serves. He’s a great listener and goes out of his way to see how I am doing. He listens patiently and doesn’t try to solve problems for me, but he is happy to offer more direct advice if I ask for it. He is adept at asking the right questions that help me see problems in a new light, empowering me to take the next steps in solving it myself.
One thing I really appreciate is his responsiveness. Despite all the work he has on his plate, he doesn’t leave me hanging if I reach out. If he can’t talk at the moment, he’ll send a text in short-order to let me know when he is available, and it’s almost always the same day.
Jesse exudes positive energy. No matter what challenges he or I face, he is always filled with optimism. Just being around him builds my confidence in handling any situation. That is why, of all the great leaders and mentors I’ve had the pleasure of associating with over my career, Jesse is the first person I call when I need to talk through a situation or get some advice.
He has a genuineness about him to a level that is very special. This is manifested through personal transparency and vulnerability, and a sincere desire to develop other people. He is a passionate people-person who loves to give and receive feedback. As a true Lean practitioner, he leads by example, always seeking self-improvement and never gives off an heir of ultimate expertise or condescension. I love this about him.
He has a keen eye to see individuals’ strengths and weaknesses and tailors his coaching to them. Nothing is boilerplate. He understands how nuanced and complex every person is and develops each in a way that is unique to them.
I have become a better professional and person since knowing him, and I attribute a big portion of that to Jesse’s influence and genuine friendship. I expect our relationship to continue for many years to come, and I would not hesitate to work with him again in any capacity.