In the hyper competitive environment of construction, customer satisfaction is a huge deal. So much so that Construction Management firms have people on staff dedicated to nurturing relationships with current customers and cultivating relationships with prospective customers.
They apply big...
There was a time when I walked into a job trailer and could expect to have a conversation with an old gray hair or three who had actually done some building in their career. I could count on finding an old Coffee pot right next to a big ole tub of coffee grains with a cut down Styrofoam...
Have you heard the story behind Emotional Bungee Jumpers?
The idea was the result of answering 2 questions:
- How did you learn to ask such good questions?
- How did you get so comfortable with vulnerability?
REPETITION
The simple answer was reps! Lots and lots of reps! And as I thought...
Did you know that Im a sensitive guy? There are some really little things that get under my skin, one of those things is the term "Trade Partner". Dont tell anyone but whenever I hear people use the term I think "Virtue signaling" and my eyes roll a little.
Not because I dont appreciate the...
Q1 is done and so what? Well maybe you made some plans for this year and you havent checked in on them plans. I made some plans too and this is my way of checking in and inviting you to speak into my life.
Last year I spent alot of time throwing spaghetti on the wall to see what would stick. It...
Dont you love it when your assumptions slap you in the face?
Well maybe I dont love it but after the sting wears off Im always grateful for the new awakenings. My latest one was around how people define HARD WORK. If you have spent any time in or around construction trades, think about how...
"It is an Enterprise Problem"
I heard this statement at a conference and it helped me understand why some of us feel like we are hollering into an empty chasm. Those of us that see & feel the pain of not having enough people on the jobsite or worse, having enough people but the experience...
When I was a kid I really thought all I had to do was be bigger, faster, and stronger to be a professional athlete. But now I know it takes way more than that. The most interesting thing they do is "study game film" and not just because they want to watch themselves, like I would, but to find...
There is a massive amount of energy focused on attracting people to the trades. This Labor shortage was obvious 30 years ago when I entered the trades. Over that time Ive seen wages nearly triple, CTE programs emerge, Non-profits developed, and the launching of fancy marketing campaigns. Ive...
Have you ever had an idea blow up in your face?
Like you put in loads of effort, had great intentions then the thing turns into a weapon against the people you were trying to help. I hope not, but if you have you are not alone.
Thats exactly what happened when I started training my fellow...
The previous blog was about my Body of Work, and it left me thinking about how it all started.
Do you every think back about how it all started? As in what are the pivotal moments in your life, the point where something or someone entered your space and your path after, was directly...
Its been said that we overestimate what we can accomplish in one year and we severely underestimated what we can accomplish in a decade.
And to save you the time of testing the quote, Im here to tell you it is 100% true! The interesting thing is even though I completely embrace this idea, I am...